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Internet of Things (IoT) adoption is a differentiating factor in the hospitality industry which facilitates the integration of the digital and real world. This paper aims to explore academic research and practical applications of IoT in the hospitality domain to help identify opportunities and challenges with implementing the technology for creating competitive advantages and service operations process improvements.

This paper uses previous works and exemplars to demonstrate the use of IoT in hospitality. Academic indexing websites such as Google Scholar and ScienceDirect are used to search for related terms. Whitepapers, IoT project websites of service providers and media coverage are accessed to collect information. Related work is investigated by classifying into major categories of hospitality.

Hospitality is one of the leading industries that has adopted IoT to create innovative services, but this topic has not been investigated deeply. A comprehensive study is needed to give guidance to decision-makers and helps to design better services by presenting practical and potential benefits.

The IoT will usher in great opportunities in hospitality by enabling novel applications for customization and personalization of the services. Operational processes will be redefined for efficiency and speed. It will alter the expectations and servicescape; thus, its integration will be vital in terms of competitiveness and success.

This study provides a comprehensive overview of IoT research and applications in the hospitality domain. It contributes to better understanding of recent trends and potentials. A holistic approach was used instead of focusing on a single sector which enables the consideration of all aspects of the topic. Theoretical support in addition to technical aspects, challenges and concerns are offered to the reader.

Purpose. The purpose of this chapter is to determine the role of women cooperatives as an employment policy in Turkey. In this context, the aim is to investigate the effects of women’s cooperatives movement on the social and economic development and female participation within the labor force.

Method. In this chapter, the importance of cooperatives in the realization of economic development has been evaluated more qualitatively. The history of Turkish cooperatives has been briefly emphasized and the impact of women’s cooperatives on sustainable development goals (SDG) has been evaluated through a systematic literature review.

Results. After reviewing the literature and evaluating the samples of women’s cooperatives in Turkey with the sustainable development framework goals, it has been determined that cooperatives are an opportunity for the employment of women. It has been seen that women cooperatives are a contribution to the SDGs with their structure and action. In this respect, it can be said that women’s cooperatives can be regarded as an effective policy for increasing women’s employment in regions with traditional labor market structures.

The aim of this paper is to understand the possible role of critical accounts of management in a developing country like Turkey, when the origin of the dominant critical theories is the global North, particularly Europe.

This study uses a broadly historical and institutional approach, as well as the local experiences of the first author.

On the basis of the discussion the authors suggest that current forms of critical management are unlikely to find a home in Turkey for various reasons, hence, they argue that there is a need for local knowledge production rather than importation.

This paper presents a view of what it means to be “critical” from the perspective of a developing country, and a consideration of the role of a critical scholar in a context in which local priorities might be more important than theoretical elaboration.